Refund Policy

Refund handling depends on the payment type, platform capabilities, legal requirements, and manual review.

  • Project supportOne-time donation or project support is voluntary support and is not automatically the same as a software purchase.
  • Paid licenseFor paid subscriptions or licenses, contact support if the license was not activated or cannot be used.
  • ReviewRefund handling may depend on Alipay or the selected payment platform, applicable law, and manual review.
  • No blanket denialThis policy does not say refunds are never available, and it does not guarantee every refund request will be approved.